Auckland and parts of the Waikato are at Alert Level 3
In line with COVID-19 level 3 Guidelines all Auckland and Waikato Ram Trucks retailers are open to help you with all your contactless sales, servicing and repair needs. There will be contact tracing across all business activities.
The rest of New Zealand, outside of the Auckland/Waikato border remain at Alert Level 2
In line with COVID-19 level 2 Guidelines Ram Trucks retailers, outside of the Auckland boundary/Waikato boundary, are open to help you with all your sales, service, and repair needs whilst maintaining enhanced health and safety protocols including contact tracing across all business activity.
Level 3 - Auckland
Service and Parts
Our Auckland and Waikato dealers will be open for contactless service and parts business by offering appointments that include a contactless service reception and vehicle drop off, remote pickup and delivery, as well as contactless, sanitised loan car collection - subject to prior booking.
Although Auckland and Waikato showrooms remain closed our dealers can offer you a number of contactless or remote sales functions such as:
Virtual test drives and video conferencing
Contactless pick up and drop off of sanitised test drive vehicles
Trade-in and finance options available remotely
Appraising vehicles remotely
Level 2 - Rest of New Zealand
Safety is of the utmost importance You are able to visit showrooms and service areas in Level 2 areas, we want to assure you that your safety and that of dealership staff remains highest priority.
Strict social distancing rules will apply, including minimising the number of customers and sales personnel in the showroom/service areas at any one time
Strict mask and hand sanitiser protocols for both staff and customers
Contact tracing for all visitors to our dealership as per government guidelines
Showroom and service areas are sanitised regularly and rid of unnecessary clutter
All test drive and serviced vehicles will be sanitised prior to and on completion of work or customer drive
If you would like to speak to any of our retailers regarding sales or service functions please find their contact details here.