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Auckland and parts of the Waikato are at Alert Level 3

In line with COVID-19 level 3 Guidelines all Auckland and Waikato Ram Trucks retailers are open to help you with all your contactless sales, servicing and repair needs. There will be contact tracing across all business activities.

The rest of New Zealand, outside of the Auckland/Waikato border remain at Alert Level 2

In line with COVID-19 level 2 Guidelines Ram Trucks retailers, outside of the Auckland boundary/Waikato boundary, are open to help you with all your sales, service, and repair needs whilst maintaining enhanced health and safety protocols including contact tracing across all business activity.

Level 3 - Auckland

Service and Parts

Our Auckland and Waikato dealers will be open for contactless service and parts business by offering appointments that include a contactless service reception and vehicle drop off, remote pickup and delivery, as well as contactless, sanitised loan car collection - subject to prior booking.

Sales

Although Auckland and Waikato showrooms remain closed our dealers can offer you a number of contactless or remote sales functions such as:

  • Virtual test drives and video conferencing
  • Contactless pick up and drop off of sanitised test drive vehicles
  • Trade-in and finance options available remotely
  • Appraising vehicles remotely

Level 2 - Rest of New Zealand

Safety is of the utmost importance
You are able to visit showrooms and service areas in Level 2 areas, we want to assure you that your safety and that of dealership staff remains highest priority. 

  • Strict social distancing rules will apply, including minimising the number of customers and sales personnel in the showroom/service areas at any one time
  • Strict mask and hand sanitiser protocols for both staff and customers
  • Contact tracing for all visitors to our dealership as per government guidelines
  • Showroom and service areas are sanitised regularly and rid of unnecessary clutter
  • All test drive and serviced vehicles will be sanitised prior to and on completion of work or customer drive

If you would like to speak to any of our retailers regarding sales or service functions please find their contact details here.

As always our Ram Trucks NZ brand team is available on email or via Facebook and Instagram

Stay safe New Zealand!

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